BusinessWeek has a fascinating insight into the old, new and then the new-old (stay with me here) cultures around innovation at 3M. If you are familiar with the story of the company that bought you Art Fry and the Post-It, this is still worth a read and looks at Six Sigma vs free thinking.
Or, to put it another way – “How Six Sigma Black Belts Beat up all the free thinking and peace loving innovators.” And before you comment – I know – it would make such a catchy film title.
Thanks Bruce.