Technology Futures

Just back from a week in the UK working on a Technology Futures programme for Innovaro. We assembled a wide range of world experts from around the globe to build a picture of what the world might look like in twenty years time from a technology perspective. In the same room we had people that had just come back from Davos, TED presenters, geneticists, Koyoto negotiators, cold fusion experts and ex-Presidential Advisors.

It generated a range of fascinating and jaw-dropping insights.

I’ll blog these as I churn through my notes over the next few days. In the meantime, here’s one to get you started. It comes from an expert in foresight who is working for one of the worlds largest architectural firms (I cannot name people as we ran the event under Chatham House rules to ensure the discussion was as open as possible).

“We are already constructing buildings that have been designed as Faraday cages.”

Oh, and in the same vein, he also noted that on any average day, “there is two and a half miles of smog over Shanghai.”

Penguin books feature DIY covers

The excellent trend watching site PSFK points out that Penguin books in the UK is now leaving some of it’s book covers blank so that people can create their own. This is an interesting extension of crowd sourcing, and has parallels with the Japanese trend for unique book covers I wrote about previously.

It also is a perfect example of type of thing that this HBS article refers to :

For user innovation to be a force, the cost of creating a new design must be within the reach of a single user, whose reward is solely the improvement of his or her own experience.

Have a look at the gallery that Penguin has created so that people can upload their own cover art. I’ve copied an example below :

Budding artists eat your heart out

Malcom Gladwell on the fringes

Malcom Gladwell comments on the fringes that exist within an organisation in his article for the New Yorker about workplace design.

More precisely, as one study after another has demonstrated ,the best ideas in any workplace arise out of casual contacts among different groups within the same company. If you are designing widgets for Acme.com, for instance, it is unlikely that a breakthrough idea is going to come from someone else on the widget team: after all, the other team members are as blinkered by the day-to-day demands of dealing with the existing product as you are.

McKinsey article : Reinventing innovation at consumer goods companies

The latest issue of The McKinsey Quarterly has an article titled “Reinventing innovation at consumer goods companies.” If you’re in this sector, it’s a relevant and insightful read. If you’re in a product design company, it’s old news.

Nevertheless, the highlights are worth digesting :

On predicting the success rate of new products :

“Consumers are notoriously poor at articulating needs or benefits beyond those they have already experienced: when asking them to imagine true innovations, companies get mixed results at best”

On innovation outside the core :

“…a recent analysis across major consumer goods categories demonstrated that the overwhelming majority of US patents arose outside the top seven global consumer goods companies. In the laundry and home care category, for example, 95 percent of the patents filed from 2002 to 2005 did not originate within them. Indeed, the leading companies constitute only a tiny fraction of the world’s consumer goods innovators.”

On sourcing new ideas and the requirement for peripheral vision :

“…our research suggests that few companies look beyond their advertising agencies, to the many alternative external sources of insights: suppliers, venture capital firms, entrepreneurs, and inventors. This oversight may prove costly, since external partners can spot trends, create competition for complacent in-house teams, share technologies and manufacturing processes (in some cases developed for other purposes), and even craft fully developed product concepts. […] Given the power of outside ideas, companies should experiment with various approaches for sourcing, jointly creating, and commercializing intellectual property with external partners.”

The article concludes by saying something that will ring true with many industrial design companies :

Such approaches [to success] might, for example, include iterative rapid prototyping, which uses product concepts to create an ongoing dialogue with consumers whose comments shape the design throughout the development process.

Grant McCracken on the need for scanning

Grant McCracken has a great post about the difficulties that corporations have with scanning for non-incremental innovation. His thoughts build on the recent HBS article about fringe scanning which I blogged about here.

In seeking a solution to stopping the organisation getting blinded, he suggests :

…the creation of an observation platform from which we can keep an eye out for the next new things. In keeping with our Tsunami references, let’s call it a wheelhouse, a conning tower, or a ship’s bridge.

The trick would be to find 5 or 6 really smart, well educated, well informed, well connected, deeply curious, utterly practical people. These qualifications create a tiny Venn intersection, but, hey, we only need 5 or 6 people.

I once worked as part of team for an online bank in London doing exactly what Grant suggested. It was fascinating work, but it was also the first place that the CFO looked for making cuts when the company went into a retrenchment phase. The people that left at that time went on to create some fascinating new business, like zopa.

In cutting back the team that looked for early signs of new business ideas, they also cut back their source of new revenue from potentially disruptive ideas.

Do the words “shot” and “foot” spring to mind?

Footnote – in the comments to Grants post, there’s an eye popping quote (by Tom Guarriello) from Chris Anderson (Wired editor) at Pop!Tech : “I do whatever my intern tells me. If s/he tells me to run a story about X, I do, even if I don’t get it.”

“The interesting stuff happens on the edge” (in many sectors)

David Skilling, chief executive of The New Zealand Institute, is quoted in a Time Magazine article about the state of New Zealand as a country. Skilling is a very interesting person for a whole number of reasons, and very bright. In the article in makes some very topical points about the impact of geography on globalisation (which is outside the focus of this blog), but he also makes an interesting point about the fringes :

Just like in biology,
the interesting stuff
happens on the edge.

The value of fringe scanning (HBS article)

Something I had been meaning to read for a while was the excellent HBS article called Scanning the Periphery (it’s a PDF). The article – which in the HBS tradition – has become a book, examines the value of fringe scanning and suggests methods for doing so. Interestingly there is also a “Peripheral Vision” blog which is suffering from neglect with a mere three entries.

This quote goes some way to encapsulating the value of fringe scaning :

Buckminster Fuller developed a very personal and systematic approach to scanning the periphery. Whenever he was at an airport, he would randomly select a magazine from the stands in the bookstore and read it on his plane ride from cover to cover. On one trip the magazine might be about gardening, on another about fashion or airplane design. With each trip, Fuller learned something new and saw the world in a different way. Many managers could benefit from adding such vicarious reading discipline to their travel routines, especially now that we customize our computer screens and newsletters to report only what we deem relevant. Undirected searches may offer answers to questions that we do not even recognize or know how to formulate.

There’s also some interesting validation for harnessing the fringes inside an organisation :

Most organizations have maverick employees with insights about the periphery,but they rarely tap these individuals. Find informed people, either inside or out, who reject the conventional wisdom about your businesses. Maybe they are congenitally unhappy with the direction of the business, or maybe they are talented outliers with insights into new customers and technologies that give them an idea for a new business. What shifting winds are they feeling that the rest of the organization is missing? As Andy Grove notes in his book Only the Paranoid Survive, these mavericks usually have a difficult time explaining their visceral feelings to top management, who are usually the last to know.

Innovation at the fringes of science

As I’ve mentioned before, the really interesting innovations don’t usually come from the core of a sector or industry, they come from the edges. The edges are places where people either don’t know or don’t care about the rules and paradigms at the core.

Next week at Duke (in the States) there’s a symposium where thirteen of the USAs “top scientists” will share their thoughts on emerging great ideas in science and how today’s discoveries might change medicine.

How does this relate to the fringes?

“I think science’s next great idea will come from a youngster who stumbles upon it by asking interesting questions,” says Thomas Steitz, Sterling Professor of Molecular Biophysics and Biochemistry at Yale University

Read the article here.